October 24, 2019 at 7:53 pm #657WazzaKeymaster
I was called today to try an help someone with outlook errors. Every time they clicked a link in Outlook it would come up with an error. “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. I tried the basic fixes for this type of error, checking the settings in outlook, copying the link to the browser to see if it would work directly in the browser, and it did, so I knew it wasn’t a problem with the particular link. I did some google searching and found some articles about making Internet Explorer the default browser and setting the default application. I also found an article that said I should copy registry keys from another computer and add them to my computer. Yeh, that’s no going to show me where the problem is or educate me on what went wrong, and it could be introducing a whole world of hurt if something goes wrong.
None of this worked for me.
This is not “an Outlook, Word or Excel error”.
It’s due to a problem with the default browser configuration, often caused by uninstalling Chrome or Firefox while the browser is set as default. It’s most common when another application installs Chrome and sets it as the default browser, then the user uninstalls it before setting Internet Explorer or Edge as their default browser. (Because, honestly, who would even think that would be necessary, right?)
I finally found an article that referred to the actual registry key that was effected and what it should look like. November 29th, 2014
Mine certainly didn’t look like this article and the other thing that I liked about this article is that it goes through a process to backup the registry key that I was about to play with. Very important step.
This procedure worked for me. Try it first.
This one also has some good ideas if the first one didn’t work for you.
If you found this helpfull, give me a thumbs up on youtube or like my page on facebook
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